Very good information.
Very good presentation and topic. Could have been longer to go into more depth on how to get clients of choice, especially for new practices and in these tough economic times. Also how should one determine the clients they want to serve and the niche to specialize in?
Your program gave 3 really good insights to how better manage my clients. I planning on rating the clients over the down-time of the next 30 days and even identified 1 client who was monthly and is now a shoe-box as a candidate to retrain. This was a good hour and well-spent.
I was very interested in some of your ideas of web design and placement in engines