Contact Build Your Firm
Build Your Firm is dedicated to providing our customers with a superior level of service. Please see below for the ways in which we can assist you.
All form fields are required.
Phone:
For Website Customer Assistance
Contact us between 8:00 am - 5:00 pm Eastern at 1-888-999-9800 ext. 2
After 5:00 pm Eastern or on Weekends
If you are a website client with a technical emergency, call 1-888-999-9800 and listen for the after hours prompts. Follow the instructions to reach emergency technical support.
Useful Links
- Frequently Asked Questions
- Request a Free Information Kit
- Website clients: contact us about your website with Build Your Firm
Contact Emails
- Website Clients - Submit a question or changes to your website with Build Your Firm. Do not use this for technical emergencies.
- Website Development and Internet Marketing - Submit a question about our Internet Marketing Services
- Billing - Submit a billing question
- General Inquiries - Reach a customer service representative by email
Staff Directory
| Support Team | support@buildyourfirm.com | Ext. 2 |
| Colin Sprague | Web Technical Support Specialist | Ext. 171 |
| Deb Kelleher | Billing Manager | Ext. 155 |
| Karen Gardner | Director of Marketing | Ext. 163 |
| Cliff Morton | Client Growth Specialist | Ext. 166 |
| Sarah Hovey | Digital Marketing Specialist | Ext. 173 |
| Gabe Gil | Website Developer | Ext. 164 |
| Flint Kelley | Website Developer | Ext. 170 |
| Isabella Sadik | Website Developer | Ext. 172 |
| Vanessa Lambert | Graphic Designer | Ext. 114 |
| Ashlinn Virgulto | Social Media Marketing Specialist | Ext. 168 |
| Hugh Duffy | Chief Marketing Officer | Ext. 151 |
| Allan Ratafia, CPA | President of Build Your Firm | Ext. 212 |