Contact Build Your Firm
Build Your Firm is dedicated to providing our customers with a superior level of service. Please see below for the ways in which we can assist you.
All form fields are required.
Phone:
For Website Customer Assistance
Contact us between 8:00 am - 5:00 pm Eastern at 1-888-999-9800 ext. 2
After 5:00 pm Eastern or on Weekends
If you are a website client with a technical emergency, call 1-888-999-9800 and listen for the after hours prompts. Follow the instructions to reach emergency technical support.
Useful Links
- Frequently Asked Questions
- Request a Free Information Kit
- Website clients: contact us about your website with Build Your Firm
Contact Emails
- Website Clients - Submit a question or changes to your website with Build Your Firm. Do not use this for technical emergencies.
- Website Development and Internet Marketing - Submit a question about our Internet Marketing Services
- Billing - Submit a billing question
- General Inquiries - Reach a customer service representative by email
Staff Directory
| Support Team | [email protected] | Ext. 2 |
| Nita Sabo | Director of Sales | Ext. 156 |
| Deb Kelleher | Billing Manager | Ext. 155 |
| Karen Gardner | Content Marketing in a Box Director | Ext. 163 |
| Jennifer Altschuler | Outsourced Marketing Program Director | Ext. 165 |
| Robin Nerkowski | Website Design Team Manager | Ext. 154 |
| Vanessa Lambert | Graphic Designer | Ext. 114 |
| Randy Soto | Website Developer | Ext. 160 |
| Gabe Gil | Website Developer | Ext. 164 |
| Hugh Duffy | Chief Marketing Officer | Ext. 151 |
| Allan Ratafia, CPA | President of Build Your Firm | Ext. 212 |