Online Reviews Will Make Your Phone Ring...| |
In situations where you are a hero, this is the time to politely ask clients if they would be kind enough to share their experience on Google+ or Yelp or post something onto their Facebook account. Your clients understand how important reviews are to your business, and as long as they appreciate your service, they won't be annoyed to take less than one minute to post it online.
To encourage walk in clients to post Yelp reviews, order a sticker for your office or print out handouts.
And going forward, make reviews part of your ongoing work process so staff members can easily obtain them as well.